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how to change a pending payment

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how to change a pending payment

I set up a pending payment and now have a bill for .01. How do I change this before time for the payment to post?

Official Employee

Re: how to change a pending payment

Hi, mikeyt114 - You should be able to edit or cancel your future payment on My Account page. Are you having any issues with that? 


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New Poster

Re: how to change a pending payment

There is no where to edit a pending payment. I do all my bills at the first of he month. I did a chat wiht a rep, he advised I would have to call or chat to do that. Not in my interest  to do a draft, as I have had so many problems with their incorrect billing, I would not give comcast that leverage. If you know how ot do this, that would be great.

Thank You

Michael Thomason

Official Employee

Re: how to change a pending payment

Hi Mikeyt114, I can assist in editing an automatic payment with you.  Please send me a private message with your account information (name on account, address and account number).

 

Thank you


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