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credit for 10-20-2017 down internet

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Regular Contributor

credit for 10-20-2017 down internet

on 10-20-207   my  internet  went down   for  a few hrs durning  the over night  hrs    noted i was back on line  by time i woke  up at 6am   can i please all so get  a credit  for the time  my internet went  down  thanks 

 

all so i  cancel  my Unlimited Data plan  for my DSL   be for my billing    i think i head it only for 3 days or so  but i was all  ready  charged  $50 for the plan wish i  paid in  full  can i please  get a  $50 credit or a refund  since i   cancel with in 3 days  after singing  up 

Accepted Solution

Re: credit for 10-20-2017 down internet

snow7551, I've applied the credit for the service interruption. Our private message has the details. Post again if you need more help. 

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Regular Contributor

Re: credit for 10-20-2017 down internet

can i  get some help  pleae 

Official Employee

Re: credit for 10-20-2017 down internet

 

snow7551, I can take a look into your service interruption and removing the unlimited plan. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your account address and full name for assistance.


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Official Employee

Re: credit for 10-20-2017 down internet

snow7551, I've applied the credit for the service interruption. Our private message has the details. Post again if you need more help. 


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We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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