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Why did my bill jump $30?

New Poster

Why did my bill jump $30?

My bill suddenly jumped $30 to about $275.00.  What is going on? I am reaching my limit and am considering taking up ATT/DirecTV on their offers? Can someone give me some idea of why the monthly fixed cost jumps up without any explantion or warning?

Bronze Problem Solver

Re: Why did my bill jump $30?

Sudden jumps in fees are usually at the end of a promotional period.  If you go back over past bills, you'll most likely see a warning of it somewhere on the bill.  You can line up the new bill with an old one and go through it line by line to find out where the increased cost came in. 

New Poster

Re: Why did my bill jump $30?

The increase appeared in the very first line. They just keep boosting the base rate.

Official Employee

Re: Why did my bill jump $30?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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Re: Why did my bill jump $30?

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