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Started new service at second home, now new login links me to my original account.

New Poster

Started new service at second home, now new login links me to my original account.

I set up service to a second home. After establishing an username/account online, loggin in with the new id now links directly back to my original account with no information about the new service. I'm affraid that when I activate the equipment for the self install it may shut my existing service down.

Official Employee

Re: Started new service at second home, now new login links me to my original account.

Hello @sclaerhout. I can assist with your username issue for your two accounts. Please send me a private message and include the username you would like for each location, as well as your full name, service address, and account number so I can access your account. 


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