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Soooooo Fed Up with XFINITY!!! COMCAST!!!

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Soooooo Fed Up with XFINITY!!! COMCAST!!!

Seems every month my bill is $573!!!

My bill is only $232...a month....

Last month I had a epayment that did not go thru so they cut my cable....

Paid them $501..for bad epayment and a month in advance, which should have covered my May and June payment leaving a balance of $17.

So my bill comes out several days ago. I owe them $573.11!!! WTH???

So I call and am told I owe this because my payment did not go thru and that caused my bill to go up to $700!  WHAT???

No...I told the CSR that $501.00 covered my bad epayment and my June bill.So I only owe you $250!!

So it was a waste of 45 minutes of my life this morning!

Just so you know I only paid $250!

How I wish WOW! was in my area...Comcast would be booted out without a second thought!

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Official Employee

Re: Soooooo Fed Up with XFINITY!!! COMCAST!!!

Hi SymJ. We apologize for any miscommunication regarding your billing. If you would like some assistance reviewing the details of your bill and balance, I can assist you. Just send me a private message and provide your full name, service address, and account number so I can access your account. 


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