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Service protection plan

New Poster

Service protection plan

Why am I being charged twice for a service protection fee? Also for regional sports fee and a broadcast fee? I dropped my home phone to lower my bill when my husband and son passed away. Now my plan is $110.00 per month but I pay $155.42 I'm very confused.
New Poster

Re: Service protection plan

Also do we have a senior discount? I'm 62 and disabled , at this rate I may have to drop everything cause I can't afford Xfinity
Official Employee

Re: Service protection plan

Hello Tkelley55, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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