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Rude & Unprofessional Comcast Technician

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Rude & Unprofessional Comcast Technician

How do I report an extremely rude and unprofessional Comcast Technician? Today I ran into a Comcast Technician who had teh alley blocked with his van, when I approached him and asked him if he could move his van so I could get by and enter my garage, he rudely told me "Man, I'm not even going to argue with you, I have been here for only a few minutes"... he then proceeded to ignore me and going on working for another 15 minutes.  To make matters worse, when he completed his work, he stopped to check his phone and wasted another 5 minutes or so; finally he started yelling and saying I better not threaten him, and am I going to get a gun?  Totaluy crazy and unprofessional behavior.  This guy shoud not be working with the PUBLIC!

 

The ID on his van is > IL PACA# 127-001503File Mar 08, 9 29 50 AM.jpeg

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Re: Rude & Unprofessional Comcast Technician

Hi GMcGee -- Apologies for the behavior you received from this tech. I have forwarded this post and pictures on to his area leadership team. We will work to address this as this kind of behavior is not condoned or acceptable. 

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File Mar 08, 9 29 50 AM.jpeg
File Mar 08, 9 30 09 AM.jpeg
File Mar 08, 9 30 29 AM.jpeg
Admin1

Re: Rude & Unprofessional Comcast Technician

Hi GMcGee -- Apologies for the behavior you received from this tech. I have forwarded this post and pictures on to his area leadership team. We will work to address this as this kind of behavior is not condoned or acceptable. 


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