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Retention

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Retention

I could use some assistance with reviewing my account. I see plans available that are less than my current package, spoke with CSR who was not able to finalize any updates to my account and spent more time on attempting an up sale. I just want internet... was passed to the retention department but ended up in wrong spot on phone tree and gave up. Trying another route of communication to see if I can get this addressed alternatively.

Official Employee

Re: Retention

Hi chalagi, I can assist going over promotions I have currently available for you, please send me a private message with your account information (Name on account, address on account and account number).

 

Thank you


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