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Removing Premium Channels

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Removing Premium Channels

I removed 2 premium channels with change date 5/31/17 and received a confirmation number but they still show on my bill. how can i get refunded for these incorrect charges?

Accepted Solution

Re: Removing Premium Channels

Hey Cdav15,

 

I can look into the charges for the premium channels for you. Please send me a private message verifying the first and last name of the account holder, and the street address associated with your services. To send a private message click on my name "ComcastChe", then click private message me. 

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Official Employee

Re: Removing Premium Channels

Hey Cdav15,

 

I can look into the charges for the premium channels for you. Please send me a private message verifying the first and last name of the account holder, and the street address associated with your services. To send a private message click on my name "ComcastChe", then click private message me. 


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