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Reimbursement of Verizon Early Termination Fee

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Reimbursement of Verizon Early Termination Fee

I switched to Xfinity from Verizon and received an 'early termination fee' from Verizon.  Does Xfinity reimburse for that fee I have to pay Verizon?

Official Employee

Re: Reimbursement of Verizon Early Termination Fee

Hello galla17. We thank you for joining Comcast XFINITY. At this time, we are not able reimburse any previous carrier's early termination fees. 


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Re: Reimbursement of Verizon Early Termination Fee

I did receive that same answer up at your Willow Grove, PA store.  Too bad you don't do that. Verizon does. But your service is really superior to Fios.  Both companies though should get rid of that 'early termination fee'.  It is not only bad for business but might be illegal.  If not I would hope Congress would make it so and side with us consumers for a change.

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