Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,400

members

676

online

28,953

topics

Top

Re: lower monthly bill

Frequent Visitor

Re: lower monthly bill

I am a 20+ year Comcast customer and my bill has steadily gone up. The straw that broke the camel’s back is when the tech switched out my legacy boxes since they could no longer access On Demand and replaced with equivalent X1 boxes. I was assured my bill wouldn’t change and it went up. There are other providers in my area for far less & my mother who is a Comcast customer & lives 5 miles from me has the same package I do for $40 less per month. Can you offer a more reasonable promo price for my package?
Official Employee

Re: lower monthly bill

Hi Pam_W, I can assist and go over current promotions with you. Please send me a private message with your account information (name on account, address and account number).

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 239 views
  • 0 kudos
  • 2 in conversation