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Re: lower monthly bill

Regular Visitor

Re: lower monthly bill

Mine has also gone up almost 25% since January. I have called and spoken with a number of agents. The most that was offered was a $5 reduction which is laughable. Comcast holds a monopoly and is sure seem that way with the way they treat customers.
Official Employee

Re: lower monthly bill

Hi ronja, I can go over current promotions with you, please send me a private message with your account information (Name on account, address on account and account number).

 

Thank you


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Regular Visitor

Re: lower monthly bill

The best you could do was nothing. Also I asked some specific questions that were even answered.
Official Employee

Re: lower monthly bill

Hi ronja, I am showing you currently have the lowest price for your level of services and I don't have a double play promotion that matches your level of services.  I have provided what I have for internet only promotions that match you current speeds, and you do have some of the latest equipment.  If you have any other questions please let me know.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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