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Re: harassing phone call about an old bill

New Poster

Re: harassing phone call about an old bill

I have a similar issue where the debt was written off in bankruptcy. Can I not get service due to this being written off? No one seems to be able to help me after 2 hours of being transferred and holding. The old account is still showing a balance due and it shouldn’t be it is no longer collectible
Admin1

Re: harassing phone call about an old bill

Hi Dray6 -- I can help with your bankruptcy issue. I reviewed your account and bankruptcy credit was issued to your account. A balance was left over that your bankruptcy did not cover as these were accrued charges before your bankruptcy filing. That balance has now been paid and service can be installed. Please let me know if you have any further questions about this. 


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