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Re: Cancel Cable and keep internet

New Poster

Re: Cancel Cable and keep internet

Hi Shane,

I'm interested in canceling TV service and upgrading to Blast internet. Will you contact me with details on how to accomplish this please?

Official Employee

Re: Cancel Cable and keep internet

Hi Kulmandu, thank you for reaching out and I can assist reviewing current Blast promotions for you.  Please send me a private message with your account information (Name on account, address on account, and account number).

 

Thank you


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New Poster

Re: Cancel Cable and keep internet

Me too.   I want to drop my cable and keep internet at a REASONABLE price please. 

 

thanks!

Official Employee

Re: Cancel Cable and keep internet

Hello cookin4him1, I can assist you from here. Can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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Frequent Visitor

Re: Cancel Cable and keep internet

Me too! I canceled my cable and I want to upgrade my internet to Blast Pro. I tried upgrading through my account because it says monthly bill is $64.95. Next thing I know when I re-checked my account, I discovered that it's +$20.00 speed increase on top of. Now I am stuck to this high priced Blast Pro internet. I tried to downgrade back but apparently I couldn't....

Official Employee

Re: Cancel Cable and keep internet

Hello epearle, can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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Frequent Visitor

Re: Cancel Cable and keep internet

Hi Shane. I messaged you my info. Thanks
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