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Rate Increase Dec 2017

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Rate Increase Dec 2017

Can someone please tell me how I can downgrade my triple play preferred to triple play starter package?  I don't seem to be able to get a straight answer when i visit either the comcast store or call.  I'm paying for way more service than i need in addition to paying for service at a vacation property.   HELP!!

Accepted Solution

Re: Rate Increase Dec 2017

Hello @Arejayg. I can assist with reviewing you options to downgrade your Triple Play bundle package. Please send me a private message and include your full name, service address, and account number so I can access your account. 

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Official Employee

Re: Rate Increase Dec 2017

Hello @Arejayg. I can assist with reviewing you options to downgrade your Triple Play bundle package. Please send me a private message and include your full name, service address, and account number so I can access your account. 


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