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Promotions for existing customer, - custimer retention

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Regular Visitor

Promotions for existing customer, - custimer retention

i've been a comcast customer for a very long time, and my recent attempts to get a promotion on my account has been very frustrating - from rude customer service to transferring calls many time sto different departments - my last choice is posting here hoping to get a good deal before looking into other options - hopw i get the help i need here

 

i current have double play and the current promotion ended so theres a spike in price - i would like to get that lowered- help me

 

Accepted Solution

Re: Promotions for existing customer, - custimer retention

Hi ambudoo, I have responded to your private message.

 

Thank you

View answer in context
Regular Visitor

Re: lower monthly bill

@Can you help me lower my bill? Pls PM me 

Official Employee

Re: Promotions for existing customer, - custimer retention

Hi ambudoo, I have responded to your private message.

 

Thank you


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Official Employee

Re: lower monthly bill

Hello ambudoo, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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