Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,939

members

936

online

29,072

topics

Top

Performance Pro and Unexpected Price Increase

New Poster

Performance Pro and Unexpected Price Increase

Hello. 

 

I have received a price increase from $49.99 to $64.99 for a Performance Pro upgrade without my consent. I paid the original $49.99 for my service until this month. If possible, I would like the price to be brought back down.

 

Thanks! 

Service Expert

Re: Performance Pro and Unexpected Price Increase


gregmortonE237 wrote:

Hello. 

 

I have received a price increase from $49.99 to $64.99 for a Performance Pro upgrade without my consent. I paid the original $49.99 for my service until this month. If possible, I would like the price to be brought back down.

 

Thanks! 


 

It sounds as though your promotion has expired and you're now at the every day price.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Official Employee

Re: Performance Pro and Unexpected Price Increase

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 654 views
  • 0 kudos
  • 3 in conversation