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Payment extension

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Payment extension

I made a payment extension today early this afternoon via the automated system and was told by the system that is was successful, I was given my new due date, and that my services would "be restored shortly." So far may services are still suspended. Why?
Official Employee

Re: Payment extension

Hello, cnjalvarez4. I can help review your account's billing to determine why your services have not yet been restored. Please click my name, ComcastMax, and then click Private Message Me to send me a message verifying your full name, address, and the phone number associated with your account so I can assist.


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