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Online bundle for existing customers?

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Online bundle for existing customers?

Today I called comcast to renew a 1 year agreement, but was aghast to find that online bundles are significantly lower in cost. When I called back into customer service, they told me to sign up online, which I could not do! I don't understand why I should be shown one price online, but have to pay $30 more a month because I'm already a customer. 

Official Employee

Re: Online bundle for existing customers?

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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