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Not all episodes showing up

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Not all episodes showing up

Not all episodes are showing up for certain seasons of shows on my tv (via Roku). When i search the app on my phone, they are there. But when i search (in the exact same way) the app on Roku, they aren’t all there. For example, I’m looking for Season 2, episode 5 of This is Us. It hasn’t been showing up for a week now. Episode 6 is there though. Same has happened with Scandal.
Admin1

Re: Not all episodes showing up

Hi TamaraS -- Thank you for bringing this to our attention. I've created a support ticket for this issue. A support agent will look to see why shows are missing from On Demand via Roku. The support agent will contact you once they've had a chance to review this. 


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Admin1

Re: Not all episodes showing up

TamaraS -- Your support ticket now shows as Resolved. Can you confirm if you're able to see all episodes now?


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