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Netflix

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Netflix

I was charge for Netflix and we already have Netflex


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Official Employee

Re: Netflix

Hello Budstone. 

 

Regarding your Netflix billing issue:

 

One common problem to be aware of is inadvertently signing up for an additional Netflix subscription on XFINITY X1 while already having an existing Netflix subscription that is using a different method of payment. To remedy this situation and for any and all other issues or concerns with Netflix charges that appear on your Comcast bill, please contact Netflix support at Netflix.com/help.


All Replies
Official Employee

Re: Netflix

Hello Budstone. 

 

Regarding your Netflix billing issue:

 

One common problem to be aware of is inadvertently signing up for an additional Netflix subscription on XFINITY X1 while already having an existing Netflix subscription that is using a different method of payment. To remedy this situation and for any and all other issues or concerns with Netflix charges that appear on your Comcast bill, please contact Netflix support at Netflix.com/help.