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Need help please... xfinity private message me after reading this

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Need help please... xfinity private message me after reading this

So can someone please help me to set up a promise to pay for October 13th? I have been in the hospital since September 3rd, I lost my leg and now am in rehab and close to being able to finally go home, I made a payment today but I still have rent to pay and everything which has to take priority or I wont have a home to go home to. 

 

My fiance gets paid on October 13th so we can for sure pay it by that date, I just really need this so I don't have to stress and can focus on my therapy that I am getting as it's going to be a lot different from here on out. 

Service Expert

Re: Need help please... xfinity private message me after reading this

Your issue has been escalated to the Comcast Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.




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Official Employee

Re: Need help please... xfinity private message me after reading this

 

Hi cordav5524, I can assist you with getting set up on a promise to pay agreement. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcatsAmir) and then "private message me"?


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