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Missed Payment

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Missed Payment

So I finally switched to Xfinity last month and its been working really well for me so far but today I've had my first major issue. I could've sworn that I set my account to autopay after first setting it up but somehow it didn't work and so I missed my payment without realizing it until today when my wifi was shut off. After this I immediately paid it but the site says it can take between 48-72 hours for it for me to get my wifi back. This will be incredibly awkward for my work at home job so I was wondering if there was any posssible way to get it back faster. Thanks in advance for any advice!

Admin1

Re: Missed Payment

Hi lugo -- A live agent is able to restore your service in real time. You can make payments with live agents who can restore your service immediately following payment. If you do pay online, a live agent can verify that your payment has been made and restore service after verification as well. 


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