Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,861,001

members

1,586

online

29,447

topics

Top

I just accidentally bought season 4 of Game of thrones.

ANSWERED
New Poster

I just accidentally bought season 4 of Game of thrones.

I just accidentally bought season 4 of Game of thrones. What can I do?

Accepted Solution

Re: I just accidentally bought season 4 of Game of thrones.

Hi Lauraeboyd, I show that your purchase has already been credited back to your account. You will see this credit online within 48 hours, or on your next paper statement. 

View answer in context
Service Expert

Re: I just accidentally bought season 4 of Game of thrones.


Lauraeboyd wrote:

I just accidentally bought season 4 of Game of thrones. What can I do?


I have escalated your issue to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Gold Problem Solver

Re: I just accidentally bought season 4 of Game of thrones.


Lauraeboyd wrote: I just accidentally bought season 4 of Game of thrones. What can I do?

In addition to getting the billing corrected, consider setting up a Purchase Pin on each of your cable boxes/DVRs to prevent this from happening. See https://www.xfinity.com/support/cable-tv/how-to-block-purchase-of-pay-per-view/ and/or https://www.xfinity.com/support/cable-tv/x1-parental-controls-turn-puchase-protection-on-off/.

Official Employee

Re: I just accidentally bought season 4 of Game of thrones.

Hi Lauraeboyd, I show that your purchase has already been credited back to your account. You will see this credit online within 48 hours, or on your next paper statement. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 3 replies
  • 374 views
  • 6 kudos
  • 4 in conversation