Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,745

members

1,553

online

29,406

topics

Top

I did not order Startz yet being charged for it at $12.00 plus

New Poster

I did not order Startz yet being charged for it at $12.00 plus

I did not order Startz yet billed for it...nor have I watched same.  Pls  adjust acct

Official Employee

Re: I did not order Startz yet being charged for it at $12.00 plus

Hi sknudson2016, I can review this for you and look to removing Starz off of your account.  Could you please send me a private message with your account information (name on account, address and account number).

 

Thank you 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 295 views
  • 0 kudos
  • 2 in conversation