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I am not able to login.n The application is not calling my cell phone with a code to enter.

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I am not able to login.n The application is not calling my cell phone with a code to enter.

This feature has never worked for me so I go to "ASK ME LATER" and continue to get to my account.  This time it will not let me move ahead.  I put my cell phone number in and it does NOT call or send me a code.  It must be the xfinity app because it works for all my other online applications.

Official Employee

Re: I am not able to login.n The application is not calling my cell phone with a code to enter.

Hi Highlander1122,

 

Are you able to log into the MyAccount app yet? What type of device are you using? 


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