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How do I update my account number?

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How do I update my account number?

I signed up for Comcast at my house, and when I entered my account number in xfinity.com/getstarted, it said "you have an account, here's your username." I went through password recovery and logged in, and it shows my account number and address from years ago, and I have no way to update it to my current account. Is there a hidden setting somewhere for this?

Official Employee

Re: How do I update my account number?

Hi westonwinn. I can assist with getting your account number updated in our system for your username. Please send me a private message and include your full name, service address, and account number so I can assist you. 


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