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How can I get my $99.00 package lowered from $166.00 after fee's and taxes?

New Poster

How can I get my $99.00 package lowered from $166.00 after fee's and taxes?

How can I get my $99.00 package lowered from $166.00 after fee's and taxes?

How long can I be charged a rental fee on something? I would think that after paying a rental fee for so long that I would be paying more on rental fee's then the equipment is worth. 

Official Employee

Re: How can I get my $99.00 package lowered from $166.00 after fee's and taxes?

Hello Oliver770.

 

We do not have a rent to own program on our rental equipment. I can assist with reviewing your account for any additional savings that may be available. I'll just need to access your account. Please send me a private message and include your full name, service address, and account number so I can assist you. 


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New Poster

Re: How can I get my $99.00 package lowered from $166.00 after fee's and taxes?

How do I send you a private message with my information?

Official Employee

Re: How can I get my $99.00 package lowered from $166.00 after fee's and taxes?

Hi Oliver770, You can click on my name (ComcastPhill) or ComcastJoeTru and click on “Private Message Me”. 

At the top of each Forum page you will see a small envelope 

This is the icon for Private Messages, referred to as ‘PM’s’. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.

The gray envelope icon will have a number next to it if you have any new messages waiting. 

To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.


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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

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