Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,806,399

members

71

online now

1,952,529

discussions

Top

HD DVR PRICING CONFUSING

Highlighted
Frequent Visitor

HD DVR PRICING CONFUSING

I received  a billing change form last month .  I took notice that the HD DVR fee went down from $16.20 to $9.25.  I currently have one HD DVR that is included in my package. I also have 1 HD only converter which I pay $9.25 for now.  Does this mean since the DVR price went down to $9.25 I could return the HD box and  get another DVR for the same price for the HD only converter.  Its confusing.  Comcast of central jersey 2 (Hillsborough NJ)

Cable Expert

Re: HD DVR PRICING CONFUSING

Your DVR fee is in addition to that your first full set top box is included in your digital service.

 

Adding a 2nd DVR will be 9.25 pluse 9.25 DVR fee.  Adding a 2nd DVR your price will increase by adding a 2nd DVR fee to the additional outlet.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Frequent Visitor

Re: HD DVR PRICING CONFUSING

Be carefull. Comcast says you get one free box. You don't.

 

Comcast charges me $8.00 for the HD DVR and $7.95 for the old non HD/DVR box in our bedroom that doesn't show anything on the guide button past two hours ahead.

 

We have no other boxes.