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Downgrade

Hello,
I called to see if I can downgrade my service with just the basic internet and 10 channels due to financial crisis were dealing with, however the lady that I spoke to said she can remove the tv and phone but it'll only deduct $5 on my recent charge i was wondering if theres another offer i can get into coz i dont wanna give up my xfinity.
Official Employee

Re: Downgrade

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your account number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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