Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,069

members

1,371

online

28,907

topics

Top

Curent bill (pdf) is not available in billing history

ANSWERED
New Poster

Curent bill (pdf) is not available in billing history

It's been a week since the current bill (September) was created, but it is not available on the web portal for download in PDF format. The web portal is still showing the bill from last month (August) as the current bill in billing history.
Accepted Solution

Re: Curent bill (pdf) is not available in billing history

Problem has been fixed - current bill for September is now available for download.

View answer in context
New Poster

Re: Curent bill (pdf) is not available in billing history

Problem has been fixed - current bill for September is now available for download.

Official Employee

Re: Curent bill (pdf) is not available in billing history

Hello bytejockey. It sounds like you were between billing cycles and your next cycle had not printed yet. Glad to hear you were able to access this finally. 

 

If you support with anything further, please let us know. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee
Moved:

Re: Curent bill (pdf) is not available in billing history

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 3 replies
  • 410 views
  • 0 kudos
  • 3 in conversation