Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.








Credit for Missed appointment

New Poster

Credit for Missed appointment

Don't see my credit for $20.00 for the missed inhome appointment originally scheduled for 3/28 and your team didn't show because they called the wrong telephone number.  When I called on 3/28 to see where your service rep was coming they said that they called and no one was home.  I was home and they call incorrect telephone number.  Resched was supposed to come back that night, they never called or came back. Finally showed on Saturday, March 30, 2013, however in the meantime call center was going to issue me a $20.00 credit for the missed appointment.

Gold Problem Solver

Re: Credit for Missed appointment

Call 1-800 comcast and speak with someone about not having received the credit yet.  If you don't get it, then send an email to the We Can Help Team for further assistance.

The Help Forums are monitored primarily by fellow Users like yourself.  We do not have any account access and cannot help you.

Customer Service Reps and Billing Reps do NOT read posts made in the Help Forums at all.

IF a Comcast employee posts in the Forums, their Username is always in RED text. They do not normally read posts here either.




Include all of the following in your email



full name

service address

phone number

account number

link to this thread

full details of the problems



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 0 kudos
  • 2 in conversation