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Cost for Contract not matching the promotions?

Regular Visitor

Cost for Contract not matching the promotions?

Hello, 

I am a first-time apartment renter and Xfinity is the option we have for internet/cable. I have received multiple promotions for $40 internet and cable bundles, but when we called to create an account the lowest the representative said we could go was $65 including the rental unit. I am just wondering if this is common or if there are ways to lower this cost? For example, this is on the Xfinity main page. The same package we are receiving listed for $40. I've received other similar priced promotions in the mail. 

 

Thanks Screen Shot 2017-12-01 at 9.45.49 PM.png

Official Employee

Re: Cost for Contract not matching the promotions?

Hello @jakeog1994. Some offers have limited availability and eligibility based on your account status, location, and method of sign up. I can assist you with promotional offers that may be available to your account. Please send me a private message and include your full name, service address, and account number so I can assist you. 


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