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Comcast billing errors

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Comcast billing errors

How do you get a US based billing agent to answer and solve billing problems.  All cust service billing questions go to someone based in Mexico or the Phillipines and they cannot help, as well as not being able to speak clear English. WAs not able to solve my problem and question. 

Getting good customer service should be Comcast No. 1 priority.   Probably the No. 1 reason people switch to other service.

Accepted Solution

Re: Comcast billing errors


Anon795333 wrote:

How do you get a US based billing agent to answer and solve billing problems.  All cust service billing questions go to someone based in Mexico or the Phillipines and they cannot help, as well as not being able to speak clear English. WAs not able to solve my problem and question. 

Getting good customer service should be Comcast No. 1 priority.   Probably the No. 1 reason people switch to other service.


You can post your issue here, leaving out any personal identifying information.

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Service Expert

Re: Comcast billing errors


Anon795333 wrote:

How do you get a US based billing agent to answer and solve billing problems.  All cust service billing questions go to someone based in Mexico or the Phillipines and they cannot help, as well as not being able to speak clear English. WAs not able to solve my problem and question. 

Getting good customer service should be Comcast No. 1 priority.   Probably the No. 1 reason people switch to other service.


You can post your issue here, leaving out any personal identifying information.




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Re: Comcast billing errors

Solution not solved!!!!

Official Employee

Re: Comcast billing errors

Hello, and thank you for reaching out to us. I would be happy to assist you from here.. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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