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Charges on bill

Regular Visitor

Charges on bill

I have charges I don't know about. What is service to additional TV with box,streampix,blast,TV box, HBO,regional sports fee. I need answers.
Official Employee

Re: Charges on bill

 

Armywife1:

 

Service to additional TV is the cost of the additional outlet, or additional cable box (not including the primary box). If you have more than one cable box, you will see this fee. 

 

Streampix is a streaming service for movies. Most packages come with this already bundled in the rate. 

 

Blast: Is your internet Speed

 

The Regional Sports Fee is an itemized charge that recovers a portion of the costs of broadcasting multiple regional sports networks to our standard video services. 


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Regular Visitor

Re: Charges on bill

Thanks for answering so quickly. Sorry for the delay in replying I was out of the area. The question I have now is why the HBO charge. I never ordered it.
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Official Employee

Re: Charges on bill

It may have been given to you at a promotional rate when you entered into the agreement. If you wish to continue receiving HBO, I can see if I have any promo's that would provide it to you at a free or discounted rate. If you would like to have it removed, I can assist you with getting that taken care of as well. 

 

 


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Regular Visitor

Re: Charges on bill

I never wanted or ordered HBO. Please get rid of it. Thank you
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Official Employee

Re: Charges on bill

Hi Armywife1. I can assist in removing HBO. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 


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