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Cannot view contract from website.

Regular Visitor

Cannot view contract from website.

I got to my account and have the legal documents listed, but when I click the contract I wish to view it opens a new tab with a single error line.

 

{"code":"SH500","message":"Server error","requestId":"b8672621-1eef-404c-bc91-991b6b3522d3","retriable":false,"cspSource":false}

Is there anyway to view the contract? 

Regular Visitor

Can't access current contract.

I went to settings > legal documents to view the current contract.  After clicking it, I get a new tab with one line:

 

{"code":"SH500","message":"Server error","requestId":"2e9574de-3084-4caf-9480-d33a7f4f2002","retriable":false,"cspSource":false}

I had recently gotten an email to sign in and review the current agreement.  It hasn't been possible to do so with this error.  Is there any other way to view this contract?

Official Employee

Re: Cannot view contract from website.

Hi, ptyran - What browser do you use? 


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