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Cancelling Again

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Cancelling Again

I just do not understand this industry .... seems as though we have to cancel service every two years in order to get a decent price for service... We left Direct TV when they drastically increased our price ... we then went to A T & T Uverse for 2 years ... they skyrocketed prices ... we then found Xfinity and changed to them ... now our price is going up over $40 a month for less services ... two weeks after we left Uverse ... they offer us $200 to come back ... I get bombarded by Xfinity daily with "great" offers but sadly find out they are for new customers only ... I'm guessing that there is no benefit in being a loyal always ontime payer customers anymore ... just cancel every 2 years ... pitiful state of affairs to have to play these games ..

Official Employee

Re: Cancelling Again

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you


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