Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,485

members

1,575

online

28,982

topics

Top

Canceled my service in June, still receiving bills

New Poster

Canceled my service in June, still receiving bills

And now a collection agency is calling me. I have called ComCast twice and tried to resolve this online. I hold in my hand a receipt from the Jersey City office on June 3, '17 turning in my equipment. This is absurd and likely prosecutable. 

Official Employee

Re: Canceled my service in June, still receiving bills

Hi oball1, thank you for reaching out and I can assist in reviewing these charges further for you, could you please send me a private message with your account information (name on account, address and account number).

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 1 reply
  • 308 views
  • 0 kudos
  • 2 in conversation