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Bundle Deal for Existing Customer

Regular Visitor

Bundle Deal for Existing Customer

I have been a comcast customer for many years and I was shocked to see my bill go up $20.00 this month. I see new promotions for more service options than I have offered to new customers for a lot less than what I'm paying. I don't want to go through the hassle of leaving Comcast, but I might have to consider doing so, as I've already cut back my service to save money. Is there anything that can be done to give a valued customer a deal as good as new customers?

Regular Visitor

Re: Bundle Deal for Existing Customer

Are there ANY Comcast Employees that ACTUALLY check these forums?!?!?!?

Official Employee

Re: Bundle Deal for Existing Customer

Hi friede, apologies for the delay.  We can go over current promotions and I will do my best to find a way to save you monthly.  First, could you please send me a private message with your account information (name on account, address and account number).

 

Thank you


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Official Employee

Re: Bundle Deal for Existing Customer

Hi friede,  thank you for working with me via private message and glad we were able to find a promotion that fits your needs.

 

Thank you for your time.


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I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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