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Billing

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Billing

I spoke to a customer service rep via chat and was told installation would only be $20. I saved the transcript just because I had a feeling something bad would happen. I get the bill and was charged $40 instead. I want access to these transcripts and DEFINITELY am cancelling my Xfinity account after this.
Official Employee

Re: Billing

Hi JacobMay, If still needed I can take a look at this for you.  Please send me a private message with your account information (name on account, address and account number).

 

Thank you


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