Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,482

members

1,211

online

29,345

topics

Top

Billing

New Poster

Billing

When I returned two boxes earlier this week I was told I can save $5 a month if Comcast DID NOT send me the paper of the transaction in the mail.

I was told to go "online" and get that taken care of.

 

Please help me do this for Oct billing period.

Send my a link and clear directions to **********EDITED TO REMOVE PERSONAL INFO*****@comcast.net

 

Thank you

 

Mark L.

Connection Expert

Re: Billing

PII. PH w/reason left.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark an Answer!solution Icon

Official Employee

Re: Billing

Hello tinman0909. I can review your account for eligibility for the Ecobill and Autopay discount that is offered in select markets for select packages. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Forum Archive
About the archive project

Xfinity Forum Archive...

This is an archived section of the community.

Content in this area has been identified as outdated or irrelevant.

This change was done in an effort to make the forum easier to use and to keep only the most helpful and recent content active.

Post your questions in the Xfinity Community

Discussion stats
  • 2 replies
  • 360 views
  • 0 kudos
  • 3 in conversation