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Billing

Customer Services admit that there is a "computer glitch"  but NO ONE has fixed it or refunded the overpayment of $90.00 for THREE months.

I am constantly "advised" to keep paying the billed amount.  Is this a scam?  

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Service Expert

Re: Billing


caetanomm88 wrote:

Customer Services admit that there is a "computer glitch"  but NO ONE has fixed it or refunded the overpayment of $90.00 for THREE months.

I am constantly "advised" to keep paying the billed amount.  Is this a scam?  


Did you respond to ComcastJoeTru's post in your thread here or to ComcastMax's post in your thread here?

 

Please don't post regarding your issues more than one time and always follow up in your original post.




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Official Employee

Re: Billing

Hello @caetanomm88

 

I had responded to your original post located: http://forums.xfinity.com/t5/Billing/Billing/m-p/2966007#M103052

 

I did not receive a private message from you with your account information. I can look into this for you. To send me a private message, please click on my name ComcastJoeTru and then click on Private Message Me. 

 

Please note double posting the same issue is a violation of Forum Guidelines


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