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Billing charges... and then some!

Frequent Visitor

Billing charges... and then some!

I am very upset about my recent move.  First, it took a week to get my phone working, then next day it didn't.  They came out switched a box the following week and gave me a 20.00 credit.

 

This month my bill shows they charged me 70.00 for a tech visit, and reversed the 20.00 they gave me credit for!  I was charged 90.00 total, plus my bill 257.00, not the 133.00 the month prior.

 

I have only lived here for less than a month how can I possibly owe that much??

 

NOT happy!

Official Employee

Re: Billing charges... and then some!

Hello sickofitsalli. I can help review your account for the technician visit charge, and also for the misapplied credit. To get started, please send me a private message and include your full name, service address, and account number so I can access your account. 


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