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Bill too high and Internet suspended

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Bill too high and Internet suspended

It's ridiculous my bill is almost $400 due to the fact we couldn't not pay it doing hurricane Harvey because we were not home. So late fees were added when I did have time to speak to someone about the issue the lady laughed and said nothing could be done even when I informed here I wanted to cancel my services so the late charges wouldn't steady be added. She informed me no it couldn't be done. Nothing at all to help me lower the payments which is crazy. 

Official Employee

Re: Bill too high and Internet suspended

Hello Domkei8988. I can help review your account and the late fees. Also if you need to a review for new promotions, I can help with that too. Please send me a private message and include your full name, service address, and account number so I can access your account. 


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