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Bill has went up from 161 to 181 for no reason

Frequent Visitor

Bill has went up from 161 to 181 for no reason

My bill hasn’t jumped up for no reason and I noticed the culprit was some fee for equipment or something I was being charged 20 now being charged 39 and changed and I have t changed anything seems like I was upcharged for no reason can someone please help
Frequent Visitor

Re: Bill has went up from 161 to 181 for no reason

Can a Comcast Employee please help I would like a credit to my account for being upcharged for no reason. Seems like Comcast does not value its long term customers. Seems like I always got to go over my billbwith a fine tooth and comb cause it’s always going up for no reason and they only give deals to new members how bout taking care of your long term customers.
Frequent Visitor

Re: Bill has went up from 161 to 181 for no reason

Can a Comcast represent please help.
Official Employee

Re: Bill has went up from 161 to 181 for no reason

Hi Angelo13gti, I have responded to your private message.

 

Thank you


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Please post so people with similar questions may benefit.
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Official Employee

Re: Bill has went up from 161 to 181 for no reason

Hi angelo13gti, thank you for working with me via private message and glad I was able to clarify the increase for you.  If you have any questions in the future please let me know.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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