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Bill Wrong

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Bill Wrong

Why is Comcast still charging me for a cable box I do not have? On my bill it says I added a box, but I have not. And my last payments not right on my bill. In January I paid $125 not $110. And how do I have a previous balance when I have paid everything that was due on the 8th. How can I be charged a late fee when Comcast never gets my bill correct? I just want answers and a correct bill. 

Gold Problem Solver

Re: Bill Wrong

Have you called 1-800 comcat and spoken with anyone in the Billing Department?


The Help Forums are monitored primarily by fellow customers.  We do not have access to anyone's Account and cannot help you.  The customer service  Reps, and the billing reps do not monitor either.  Once in a while you will see a Comcast Administrator or Moderator post... Their Username is always in red text. 


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