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BOA Visa change

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BOA Visa change

I need to change the BOA Visa card number on my automatic account. How?

Service Expert

Re: BOA Visa change


Renkas_Irene wrote:

I need to change the BOA Visa card number on my automatic account. How?


Hi, I moved your post to the billing area of the forum.




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Official Employee

Re: BOA Visa change

Hi Renkas_Irene,

 

Please try following the steps below to manage your auto pay. You can also access this link for additional assistance. How to Set Up Automatic Payments Through My Account

Note: If the credit or debit card you use for automatic payments is set to expire soon, you will receive an email prompting you to update your payment information.

 

How to Setup Automatic Payments

  1. Go to https://customer.xfinity.com/#/settings/bill/autopay and sign into your account using your XFINITY username and password.
  2. Select the payment method you'd like to use for automatic payments.
    Set Up Automatic Payments screen with options for selecting payment
     
    • Note: If available, you can opt to use a saved payment method from the list.
  3. Fill out the form with your bank or credit/debit card information.
    Set Up Automatic Payments screen with New Bank Account option selected
     
    • Note: If using a debit or credit card, you will be asked for the three-digit Card Verification Value (CVV) that appears on the back of your card. The CVV on American Express-branded cards is four digits and appears on the front of the card.
  4. Read and accept the Automatic Payments Terms & Conditions and click Set Up. A confirmation message will appear at the top of the page.
    Automatic Payments screen with button to Save the entered automatic payment
     
    • Note: Your automatic payment will show as an upcoming payment on the overview page each month with the amount, payment method and date listed.

How to Turn Automatic Payments Off

If you've already set up automatic payments in My Account and would like to turn them off, follow the instructions below.

Note: You cannot turn automatic payments off on the date a payment has begun processing.

  1. Go to https://customer.xfinity.com/#/settings/bill/autopay and sign in to your account using your XFINITY username and password.
  2. Toggle automatic payments to Off and click Save. To change the payment method for your automatic payments, click Manage Payment Methods.
    Automatic Payments screen with notification that automatic payments are turned on
     
  3. A confirmation message will appear. Click Turn Off to proceed. Select Turn Off for the confirmation message to turn automatic payments off.

Hopefully, this helps. 

 


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