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Are you kidding me??

New Poster

Are you kidding me??

I went to the ComCast office. and I ordered a service which cost me $33 bucks every month.

 

 

Can you tell me what is these bill? and How I can quit them? I just want Internet connection.:

 

 

D3 Voice Equipment 04/14 - 05/13 7.00

 

HSI National Sik Charge 04/14 15.00
Kit

 

 

These two entries are monthly paid???Or just one time thing?

 

 

How I can quit them?!!

Official Employee

Re: Are you kidding me??

Well, the D3 Voice Equipment for $7 is the modem lease fee.  That is a monthly charge, depending on your area, you can purchase your own eMTA modem and return the Comcast modem and avoid that charge.

 

The HSI SIK charge is a one time charge for the kit that you were given, including the cables to install everything.  That charge also varies depending on your area, I am not sure what in your area it includes, but if you contact the billing department at 1-800-Comcast, they can give you more detailed information.

Comcast Nick
Supervisor
Executive Customer Relations

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Connection Expert

Re: Are you kidding me??

Quote;

 

"I just want Internet connection"




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New Poster

Re: Are you kidding me??

Are these 1 time charges?

HSI NATIONAL SIK CHARGE   $15.00

VIDEO SIK INSTALL KIT   $15.00

New Poster

Re: Are you kidding me??

I just reviewed my bill and see this same charge. I started with comcast in March. I used their modem for 2 weeks. Here is my first bill.

High Speed Internet $29.99/mo.   Promotional Rate 6 Months        Modem Rental $8.00/mo.

 

Then I switched my own modem. They do not charge the $8 for the modem, but they charge a $8 D3 Voice Equipment fee. I have no idea what D3 Voice Equipment is, but it should not be the modem because the bill explicitly states my Mdm cost is $0.00. I should have check my bill more closely. This autopay option is so convenient. I did not realized they charged this D3 Voice Equipment fee since April.

 

XFINITY Internet
Docsis 3 Owned Mdm 05/20 - 06/19 0.00
D3 Voice Equipment 05/20 - 06/19 8.00
High Speed Internet 05/20 - 06/19 66.95
Performance w/o $29.99x6 -36.96
Total XFINITY Internet $37.99

 

Docsis 3 Owned Mdm 06/20 - 07/19 0.00
D3 Voice Equipment 06/20 - 07/19 8.00
High Speed Internet 06/20 - 07/19 66.95
Performance w/o $29.99x6 -36.96
Total XFINITY Internet $37.99

New Poster

Re: Are you kidding me??

these people are professional theives and everytime you ever need anything your bill will be loaded with charges you never heard of and they make a fortune on these being paid all the time - crooks

New Poster

Re: Are you kidding me??

Comcast told us this evening that the SIK charge is for "activation". So I guess 9 different people will get 9 different answers to "what is this?". But SIK is an abbreviation for "Self Install Kit which implies some concrete hardware, etc.

 

Comcast is a BS company ... cover your wallet and your "a $$".

Official Employee

Re: Are you kidding me??

Hello multinode,

 

A  Self Installation Kit (SIK) provides customers with equipment and instructions to install Comcast products themselves.





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