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Posted by
Contributor
Member Since: ‎07-21-2010
Posts: 9
Accepted Solution

Wireless router and phone service?

Hello, I'm new to this forum, I have Comcast TV, Internet and phone service with a standard router and I have ordered a wireless router with Comcast. My question is will the wireless router support telephone service? Thanks for your time.

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 46,482

Re: Wireless router and phone service?

[ Edited ]

The router is not involved with their CDV service if that's what you have. You have the Triple Play package right ? If so then it is your telephony modem/eMTA device which handles that.

Posted by
Contributor
Member Since: ‎07-21-2010
Posts: 9

Re: Wireless router and phone service?

Where does the phone plug in? What is a telephony/eMTA device? Thanks

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 46,482

Re: Wireless router and phone service?

Please answer my question first.

Posted by
Contributor
Member Since: ‎07-21-2010
Posts: 9

Re: Wireless router and phone service?

Sorry, yes I have the triple play package.

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 46,482

Re: Wireless router and phone service?

O/k so your phone/phone system should already be hooked up to your telephony type modem. That modem handles both the internet and the phone services. It is not a concern whether the router is compatible or not. It is not being used for your phone service.

Posted by
Bronze Star Contributor
Member Since: ‎02-25-2010
Posts: 147

Re: Wireless router and phone service?

Just hang the router off of the modem as you would any other.  The fact that you have a modem that has phone bult in is 100% irrelevant.

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