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Posted by
Visitor
Member Since: ‎10-05-2008
Posts: 3

What to do with OLD cable modem?

We upgraded our cable modem quite some time ago, but the old Com21 CP2000 is still lying around my home office.  I'm getting rid of old junk (and this is old junk), but I don't want to toss if if Comcast will want it back.  Any ideas, or should I just call the local office (too easy, I know).
 
Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 47,368

Re: What to do with OLD cable modem?

If you were originally leasing it from CC, it would be advisable to turn it back in.
 
And make sure you get a receipt that you did so.
Posted by
Visitor
Member Since: ‎10-05-2008
Posts: 3

Re: What to do with OLD cable modem?

Kind of what I figured.  Thanks.
Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 47,368

Re: What to do with OLD cable modem?

Posted by
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Member Since: ‎11-05-2008
Posts: 11

Re: What to do with OLD cable modem?

I have kind of the same problem. I ordered High Speed Internet, but decided to upgrade to Tripple Play before I recieved the modem. So I have the original modem sitting here but it is not showing up on my account, Comcast even said that Its not on there. Should I return it or will I be fined for having it?
Posted by
Service Expert
Member Since: ‎01-31-2008
Posts: 839

Re: What to do with OLD cable modem?


jasonryan17 wrote:
I have kind of the same problem. I ordered High Speed Internet, but decided to upgrade to Tripple Play before I recieved the modem. So I have the original modem sitting here but it is not showing up on my account, Comcast even said that Its not on there. Should I return it or will I be fined for having it?

 

If you have "leased" the modem from Comcast and you are not using it,  it is wise to turn it in, and be sure that you get a receipt for it.
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Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 47,368

Re: What to do with OLD cable modem?

[ Edited ]

Withdrawn..

Message Edited by EG on 11-07-2008 06:34 PM
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